File Prep


1 Step

Ensure the file matches the product’s required dimensions. Ensure that the artwork is created in CMYK 300 dpi with 1/16 inch bleeds on all sides.


2 Step

Make sure that all images are embedded, and that all the text is outlined.


3 Step

Export all files into PDF format with bleeds.

Download Setup Guide

How to set up multi-page files properly

33” x 81” Pull Up Banner

File Orientation Guide

How to set up proper orientation for your files

File Orientation refers to the orientation of the artwork files submitted. Ensure that they are submitted to back up properly to produce the intended result.

Flat Artwork (Postcards, Flyers etc.)

How To Set Up Your Files

Learn how to set up your files the right way.

General File Preparation Guidelines

  1. Download our guides to ensure a more optimal print result.
  2. Be sure to DELETE any hidden layers that are not intended to print (ie: setup guide layers or other hidden artwork layers) to ensure no risk of them appearing on the final print.
  3. Each job (including multiple-page projects) must be submitted as a single PDF file. Ensure that all pages are the same size.
  4. Files must be submitted with proper orientation to ensure proper backup.
  5. It is best to try to avoid using borders in your design. If a border is too close to the trim, the trim may be slightly off-center.
  6. File must consist of 1/8″ bleed, and all important art and text must be within the safety margin.
  7. Ensure that your PDF is high-res and that all images are CMYK at 300 DPI.
  8. Black type should have the following values: C0, M0, Y0, K100.
  9. Embed or outline all fonts.
  10. For best colour results, supply CMYK-only files.

Thin White Text on Rich Black Backgrounds

We recommend preparing files with the following tips in mind.

  1. Thicken White Knockout Text

    Increase the thickness of white text knockouts to prevent them from filling in or becoming unreadable.

    • Recommended minimum line weight: 0.75pt
    • Recommended minimum font size: 8pt
  2. Apply Swelling

    Swelling (slightly enlarging knockout areas) compensates for minor ink spread on the press. Slightly increasing the size of the white knockout text can help maintain crispness after printing.


See our Support Center for more details.